Executive Residency By Best Western Victorville, Victorville

My stay at the hotel was a mix of good and not-so-good aspects. The rooms were very clean and comfortable, but there was an issue with the stove not working. The service provided was pleasant and professional overall, although there were some instances of rudeness. The location was convenient, but not exactly as described online. The dining experience was okay, but not perfect, especially when it came to taking food to the room. The facilities offered were decent.

The hotel room was a decent size, awesome, and very clean, but I had an unexpected visit at 12:20 am with someone entering my room after seeing dogs and cats. The service was amazing and very courteous, except for the misinformed services that led to me almost sleeping in a car with a 9-year-old due to a name mix-up. The location, although in Victorville, left me feeling unsafe during a situation where I needed police assistance. The dining experience offered a variety of breakfast options in a very clean area. The facilities were top-notch, providing car hire, dry cleaning, housekeeping, and laundry services.

I had a really disappointing experience at this hotel. The rooms were outdated and rundown, the staff was rude and unprofessional, and overall, it seemed overpriced for the quality offered. The presence of addicts around was concerning, and the lack of a manager on-site made the place feel disorganized.